Technology News

Because of Norton Antivirus subscription program it automatically up-date a citizen of New York’s demanding security firm Symantec. According to a report, in 2007 Kenneth Elan about register to use the tool Symantec Norton Antivirus, but when the subscription period ends in November 2009, he found that the automatic subscription period is extended for another year.

This and the bill of U.S. $ 76 make this case to apply the green table. Elan annoyed because he was not notified of the charges, a practice that has made Symantec sentenced to fines. At that time, in a case that also occurred in New York, Symantec sentenced to a fine of U.S. $ 375,000 and ordered to give notice to its users for the update.

At that Attorney General Cuomo said, “Companies can’t play hide and seek with the costs charged to consumers. Consumers have the right to know what they pay, especially if they are not consciously have agreed that an extension fee will not appear on their credit card bills for months -months.

Symantec and McAfee – two of the computer security software vendors of this country’s largest – now has been explained in front of his customers about the cost of renewal or extension. In other words, should no longer play hide and seek with the renewal fee.

In the brief, he adds, the Company will provide electronic notification to customers before and after the subscription period will give up and return the bill to consumers who requested within 60 days after he was charged. According to reports PC Advisor, Symantec does not comply with the decision. “Before the automatic updates, the defendant did not offer plaintiffs the opportunity to refuse to update the license for another year. If the plaintiffs get a notice about the opportunity to reject the automatic updates, the plaintiff would not renew its license.